Terms of Use

Pizza Nova does not sell, trade, or otherwise share it’s customer information with anyone else. The information we collect is strictly for the purpose of serving our customers, and is used only by Pizza Nova.

Your information is governed by four general principles: it must be secure, it must be accurate, we seek your consent to collect it, and we will not use it beyond it’s intended purpose.

Consent and Scope of the Information We Collect:
In the conduct of our normal operations, we collect customer specific information so that we may carry out the contracted services of delivering food. This information generally includes: delivery details, payment methods, and any complaint particulars. The information is retained in our database to aid in delivery and order taking. By giving us the information, you consent to it’s use for these purposes. We only collect information which is relevant to the the mission of serving our customer.

Use and Disclosure:
The information you give will be used only for the purpose for which it was collected. For example, delivery information will only be used for delivering food. Contest entries will only be used for the purpose of that particular contest. We do not make cross-use of the information for marketing purposes.

Only Pizza Nova, (it’s Franchisees, Employees or Contractors) will have access to the information. These agents will have access to the information in the normal course of their duties. For example, computer contractors who maintain our computer systems, drivers who deliver your food, or operators who take your order will all have varying degrees of access to your information.

Pizza Nova takes precautions to keep the information secure; access to our servers is restricted, and we take strong measures to prevent intrusions (firewalls, etc). While we may adopt policies in an effort to advance security, acts of malice or deceit by individuals can victimize both Pizza Nova and our customers. Therefore, our policies ought not to be viewed as a guarantee. This policy is not meant to replace the need for normal prudence by customers, especially in regards to credit card use.

Cookies are used by Pizza Nova only to aid in the navigation of our website. These session cookies automatically expire when you leave the site and are not retained by your computer. We do not use cookies to collect information on our customers, do not allow third party cookies to be placed through our web site, and do not read any other cookies from your computer to determine your Internet habits. Your “surfing habits” are none of our business.

The forgoing policy should not be construed as a legal agreement or forming part of any contract of sale. While we will make every effort to uphold the policy, mistakes can and do sometimes occur. If you are uncomfortable with us having any information, you may call to ask that it be removed.

Pizza Nova will always co-operate with the lawful requests of government agencies, including the police. Banks may also request information on credit card use (or abuse), and we will likewise aid them in their effort to reduce fraud. The information we collect is the property of Pizza Nova, and we reserve the absolute right to determine its disposition.

This policy may be updated from time to time. The current policy will always be the one posted here. This posting was made on (date).

If you have any questions or concern regarding your privacy, you are encouraged to call and speak to our Privacy Officer, who will answer any specific questions you may have. To reach our Privacy Officer, please call (416) 439-0000 in the Greater Toronto Area, or toll free 310-3300 outside the GTA, or by writing: Privacy Officer, Pizza Nova Take Out Ltd., 2247 Midland Ave, Toronto, Ont. M1P 4R1